FRCTL

Privacy Policy

Last Updated: January 20, 2026

1. Information We Collect

When you purchase or use our products, we collect:

Purchase Information:

  • Name
  • Email address
  • Billing information (processed securely by our payment processor)
  • Country/location

Usage Information:

  • License activation data (to prevent abuse)
  • IP address
  • Browser type and operating system (for support purposes)

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products
  • Send purchase receipts and download links
  • Provide customer support
  • Send important product updates (security patches, critical bugs)
  • Prevent fraud and abuse of license keys

3. Marketing Communications

We may occasionally send emails about:

  • New product launches
  • Major updates to products you own
  • Special offers

You can unsubscribe from marketing emails at any time. We will still send transactional emails (receipts, support responses, critical updates).

4. Information Sharing

We do NOT sell your personal information.

We share information only with:

  • Payment processors (Paddle/Gumroad) to process transactions
  • Email service providers to send receipts and updates
  • Law enforcement if legally required

5. Data Storage and Security

  • Your payment information is handled by our payment processor (Paddle), not stored by us
  • We use industry-standard security measures to protect your data
  • Data is stored securely and retained only as long as necessary

6. Cookies and Tracking

Our website uses:

  • Essential cookies for site functionality
  • Analytics cookies to understand how visitors use our site (anonymized data)

You can disable cookies in your browser, but some site features may not work properly.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing emails
  • Lodge a complaint with data protection authorities

To exercise these rights, email support@frctlaudio.com

8. Children's Privacy

Our products are not intended for children under 16. We do not knowingly collect information from children.

9. International Data Transfers

Your data may be transferred to and processed in countries outside Finland/EU. We ensure appropriate safeguards are in place.

10. Changes to Privacy Policy

We may update this Privacy Policy. Continued use of our products after changes constitutes acceptance.

11. Contact

For privacy questions, contact: